Marketing Essentials
• Explain how marketing has evolved and the importance of market orientation in creating customer value
• Assess the importance of marketing, its cross-functional role and the contribution it makes to the organisation and society
• Identify and explain the stages in the marketing planning process
• Assess the key elements of the internal and external marketing environment that impact upon the organisation, its objectives and activities
• Identify and describe the characteristics and applications of each element of the marketing mix (7Ps)
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